Shipping and Returns Policy
Thank you for shopping at The MinerShero. This Shipping and Returns Policy outlines important information regarding the shipping of products and the process for returning items purchased from our website. Please read this policy carefully to understand our procedures.
a. We offer shipping services to 71-75 Shelton Street, London, United Kingdom. Additional shipping options and costs may be available during the checkout process.
b. We strive to process and ship orders within 48-72 Hours of receiving payment. Please note that shipping times may vary depending on the destination and the shipping method selected.
c. We are not responsible for any delays or issues that may occur during transit due to circumstances beyond our control, such as weather conditions, customs clearance, or carrier delays.
d. Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient. Please check with your local customs office for more information on potential fees or restrictions.
Returns and Refunds
a. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within 14 days of receiving your order.
b. To initiate a return, please contact our customer service team at contact. We will provide you with instructions on how to proceed with the return.
c. Returned items must be in their original condition, unused, and with all original packaging and tags intact. We reserve the right to refuse returns that do not meet these criteria.
d. The customer is responsible for all return shipping costs unless the return is due to our error or a defective product. In such cases, we will provide a prepaid shipping label or arrange for a pickup.
e. Once we receive and inspect the returned item, we will process the refund within 14 day. The refund will be issued using the original payment method used for the purchase.
f. Please note that certain items, such as used or customized products, may be ineligible for return or may be subject to additional restrictions. This will be clearly indicated on the product page.
Damaged or Defective Items
a. If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue promptly.
b. In cases of damaged or defective items, we may request photographic evidence or ask you to return the item for inspection. We will provide instructions on how to proceed with the return or resolution.
Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.
If you have any questions or need further assistance regarding our Shipping and Returns Policy, please contact our customer service team at:
The Best ASIC Miner
Shop Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom
Please note that this Shipping and Returns Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.
By making a purchase from The Miner Shero, you acknowledge and agree to the terms and conditions outlined in this Shipping and Returns Policy.